Enraged Billy Joel fans put network big shots on blast on Sunday night after a televised concert was cut off in the middle of his best-known song.
Viewers who had been waiting for the longest time for the CBS broadcast of the 100th concert of his residency at New York’s Madison Square Garden had to wait just a little longer when it was delayed by the network’s extended coverage of golf’s Masters Tournament.
Then, toward the end of the show, as Joel performed a rousing version of “Piano Man” with the MSG audience and fans at home singing along, viewers in many cities saw their screens go to black, followed by local news:
At least one station offered both an apology and an explanation.
“As a man who grew up right next to Billy Joel’s hometown, who went to The Last Play at Shea, it was my duty to apologize to everyone about cutting off our telecast of Billy Joel tonight,” Evan Closky, sports director of 10 Tampa Bay, said on X. “Not to get into the weeds, but there was a special report after the Masters and it wasn’t accounted for by the powers that be beyond this building.”
Closky wrote that “tons” of stations in the Eastern and Central time zones cut to local news, adding that the problem wasn’t at those local stations but “was a mistake by people higher than the local affiliates, sadly.”
Rex Smith of WANE 15 in Fort Wayne also apologized to viewers:
But most fans had no idea what happened or why ― and took to social media to express their outrage.
Some compared it to the infamous 1968 “Heidi” game, in which NBC cut away from a football game between the New York Jets and Oakland Raiders to show the children’s movie.
Viewers missed one of the most dramatic endings in the sport’s history.
Billy Joel fans on Sunday called out the shameless CBS decision-makers who oughta know by now how to run a concert telecast ― and many took to X to apply some pressure:
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